We accept the following payment methods:
All prices on our website are listed in US Dollars (USD).
Your payment is processed at the time you place your order. You will receive an order confirmation email immediately after your payment is successfully processed.
All transactions are encrypted using industry-standard SSL/TLS technology. Your payment information is processed securely by our third-party payment processor — we never see or store your full card number, expiration date, or CVC.
After placing your order, you will receive a confirmation email with your order number and a summary of your purchase. If you do not receive a confirmation email within 24 hours, please check your spam folder or contact us at hello@turqex.com.
Product prices do not include sales tax. Applicable taxes are calculated and displayed at checkout based on your shipping address. International orders may be subject to customs duties and import taxes, which are the responsibility of the buyer.
If your payment is declined, please verify your card details and try again, or use an alternative payment method. If the issue persists, contact your bank or reach out to us at hello@turqex.com for assistance.
Refunds are processed back to the original payment method. Please see our Returns & Refunds page for full details on our refund policy and timeline.